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Support & FAQ

Need help? Browse our frequently asked questions or contact our support team.

Your Reviewed Sessions

Submit a dispute claim for a session that was reviewed but did not meet expectations.

UI/UX Design Workshop

Jun 5, 2025 · 60 mins · with Emma Wilson

Node.js Best Practices

May 28, 2025 · 75 mins · with Marcus Johnson

Learn how to create high-quality courses that engage students. This guide covers:

  • Structuring your curriculum for maximum impact
  • Technical requirements for video and document uploads
  • Using the built-in editor to refine your content
  • Best practices for course metadata and thumbnails

Your earnings are tracked in real-time. Here's what you need to know:

  • Earnings distribution based on student enrollments and engagement
  • Withdrawal options including directly to your blockchain wallet
  • Monthly reporting and tax documentation
  • Escrow status for on-chain transactions

Keep your students motivated and improve your course ratings:

  • Participating in course discussion forums
  • Setting up automated feedback systems
  • Creating interactive quizzes and assignments
  • Responding to student reviews and queries promptly

Encountering glitches? Check these common solutions:

  • Supported video formats and bitrate recommendations
  • Browser compatibility and cache clearing
  • Large file upload optimization tips
  • Contacting our technical support team for priority issues

SkillSphere leverages blockchain for transparency and trust:

  • Setting up your Stellar wallet for seamless payments
  • How on-chain course completion certificates work
  • Verifying transactions on Stellar Expert
  • Understanding smart contract interactions for course access

Still need help?

If you can't find what you're looking for, our support team is available 24/7.